what our clients say

We would like to thank you so much for all your help. You were so friendly and helpful and explained everything so clearly. A pleasure to work with you - we couldn't have wished for a better service! We wouldn't hesitate to recommend you to others.

Mr and Mrs Brain

Professional service was excellent. Made to feel very welcome. Clear and simple explanations given verbally and followed up in writing. Every query answered and explained clearly. Excellent service in every aspect.

Mrs Hawkins

Very happy with the way Elaine handled everything and the way she listened to us with patience.

Mr and Mrs White

Excellent service, independent advice, flexible and value for money.

Mrs Franks

Consultations were conducted in a relaxed and unhurried manner. We were treated with the utmost courtesy and respect throughout � nothing was too much trouble. Your professionalism shone throughout. You were a breath of fresh air!

Mr and Mrs Turner

You went out of your way to visit us at home and help us with our problems. We cannot fault your service.

Mr and Mrs Roberts

Excellent, friendly and informative service in our house and with good written communication. Certain to recommend your services.

Mr and Mrs Lewis

Your service is highly professional, very responsive, competitively priced and 100% client focused. I will be certain to recommend you

Mr Cotgreave

It was a privilege and a pleasure to meet with you recently and I reiterate any thanks that my sister may have made regarding the help we have had with all of Mum�s affairs.

Mrs Anderson

We were so impressed with our first contact that we wanted to use you.

Mr and Mrs Goodwin

Very satisfied with the advice given and the helpful, professional and friendly consultations with no pressure whatsoever.

Mr Williams

Fees were discussed and agreed prior to Elaine undertaking the work so there were no hidden surprises afterwards! We were pleased with the service, convenience of appointments and explanations given to us and will be certain to recommend you.

Mr and Mrs Griffiths

A pleasant experience, even though planning our demise!

Mr and Mrs Bull

I found Elaine very helpful, informative and easy to talk to.

Mrs Boddy

The meeting was very friendly and informative. We don�t think the service could be improved.

Mr and Mrs Morris

You went over and above the call of duty with your advice. Thank you.

Mr Thomas

Your general manner and approachability made us very confident that our affairs would be dealt with efficiently.

Mr and Mrs Price

Friendly and pleasant manner.

Mr Purnell

It was logical, speedy and easy for the layman to understand.

Mr and Mrs Battle

Genuine willingness to be helpful. Professional, but with a kind, friendly approach. Thorough and prompt follow-up with letters of points discussed. Transparent and up-front about charges.

Mrs Phelps

Having been someone who has had to deal with an estate with no Will, I know how difficult it can be and I am always advising friends to complete their Wills. I will be heralding your professional approach.

Mr and Mrs Ayers

You simplified a difficult decision.

Mrs Evans

Both my parents died last year. It is a difficult time when one can be vulnerable and to find someone you can trust to help is important. Elaine professionally, compassionately and thoroughly handled all their affairs and gave excellent value. I would not hesitate to recommend Elaine.

Mr Bradley

Consumer Infromation

Our Costs

Advantage Legal is proud of its price transparency policy, ensuring clients know the likely costs payable at the outset.

You can download an example of our fixed fee services for our Abergavenny or Tredegar offices.

For conveyancing costs and third party payments please download our Conveyancing Legal Costs and Third Party Fees leaflet. Don't forget that if the sale or purchase transaction is non-standard there may be additional charges payable and these are clearly set out on our Additional Charges leaflets for a sale or purchase.

For probate costs and third party payments please download our Probate Legal Costs and Third Party Fees leaflet

Understanding the Key Steps in Conveyancing

More information can be found here: Buying and Selling Key Steps

Our Team

Elaine Theaker is the business owner, Managing Director, Licensed Conveyancer, Chartered Legal Executive and Full Professional Member of Solicitors for the Elderly. Elaine qualified in 1992 and her experience and expertise is in Wills, Probate, Powers of Attorney, Older Client Law, Estate Planning and Conveyancing.

Bethan Theaker is a non-shareholding Director, Solicitor and Full Professional Member of Solicitors for the Elderly. Bethan qualified in 2015 and her experience and expertise is in Wills, Probate, Powers of Attorney, Older Client Law and Conveyancing.

Carol Edmunds is a Legal Assistant and has many years of experience in dealing with the administration work involved in Conveyancing and Wills.

Alison Hobby is a Legal Assistant and has many years of experience in dealing with the administration work involved with Wills, Probate and Powers of Attorney.

Nichola Cowdell is a Receptionist and Administrator and has many years of experience in dealing with clients and office administration.

Complaints

Advantage Legal has an exemplary complaints record and would like to keep it that way! However, if you have a complaint about the way in which your matter has been dealt with please download our Complaints Procedure leaflet in the first instance and make contact with us.

If you have a suffered a loss from the way in which we have dealt with your matter and which Advantage Legal is unable to refund, you may be able to make an application for a grant out of the CLC Compensation Fund

Referral Arrangements

Advantage Legal works with a number of referrers and pays them an introduction fee. The introduction fee is no more than 15% of the legal costs (excl VAT) shown on the invoice raised.

The introduction fee does not impact on or inflate the costs which you, the client, is charged by Advantage Legal. We simply pay some of our introducers a fee as part of the reciprocal arrangement we have with them.

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